Frequently Asked Questions

We specialize in a wide range of custom signage, including exterior signs (channel letters, illuminated/LED signs, pylons), interior signs (lobby logos, wall graphics, directional plaques), vehicle wraps, banners, window frosting, 3D letters, and more. We handle everything from design to installation for businesses in Toronto and the GTA.

We work with businesses of all sizes and industries, including retail stores, restaurants, property management, and more.

Our process starts with a free consultation to discuss your vision, budget, and needs. We then create design proofs and shop drawings for approval. Once finalized (including permits if required), we move to production and schedule installation by our certified team. Simple projects typically take 5-7 business days; complex ones may take longer.

 Yes, we offer full in-house installation for all our signs, ensuring safe and professional setup. We're fully insured and compliant with local regulations in Toronto and the GTA.

 We use high-quality, durable materials like aluminum, acrylic, PVC, vinyl, and LED components, chosen based on your sign's location and purpose. For outdoor signs, we prioritize weather-resistant options to withstand Canadian elements.

 Costs vary by size, materials, complexity, and installation needs. Basic banners start around $100-200, while illuminated channel letters can range from $1,000+. Contact us at (416) 661-1545 for a free quote tailored to your project.

 Absolutely. We manage all necessary permits and ensure your signs comply with Toronto/GTA bylaws, including zoning and safety standards.

 For outdoors, we recommend illuminated or LED signs like channel letters or pylons for 24/7 visibility. They’re energy-efficient, durable, and great for attracting traffic. We’ll advise based on your location and goals.

LED signs offer superior visibility (day/night), lower energy costs, and longer lifespan compared to traditional neon or incandescent options. They’re ideal for modern branding and can increase foot traffic by up to 20-30%.

 Regular cleaning helps keep your signs looking professional and vibrant. For non-illuminated signs or the exterior surfaces of most signs, use mild soap (like dish soap) and water with a soft cloth or sponge—gently wipe in circular motions, rinse if needed, and dry thoroughly with a clean cloth to avoid spots.

Important safety note for illuminated/LED signs: Always turn off and disconnect the power source before any cleaning to prevent electrical hazards. Avoid applying soap and water directly to electrical components, wiring, connections, or any areas where moisture could seep in, as water and electricity do not mix—this could cause short circuits, corrosion, or safety risks. Instead, use a dry soft cloth, microfiber cloth, or compressed air for dusting electrical parts and hard-to-reach areas. For the illuminated faces (e.g., acrylic panels or channel letter faces), a lightly damp (not soaking) cloth with mild soap is generally safe if applied carefully and the sign is fully powered down and allowed to dry completely before reconnecting power.

We strongly recommend professional maintenance for illuminated signs to ensure safe, thorough care and to extend their lifespan.

Contact us at (416) 661-1545 to discuss a customized maintenance plan!

 Yes, we provide repair, servicing, and upgrade services for existing signs in the GTA and Southern Ontario, whether we made them or not. This includes re-lamping, cleaning, or redesigning for rebranding.

Reach out via our website contact form, email (info@kilenisigns.com), or phone (416) 661-1545. We’ll schedule a free consultation to bring your signage ideas to life!